Terms of service

• You need to be 13 or older to use uncram. If you're under 18, you need a parent or guardian's permission, and they agree to these terms for you.
• An account is for one person. Keep your sign-in to yourself; you're responsible for what happens in your account.
• You can stop using uncram whenever you like. To delete your account and everything in it, email support@uncram.io.

What you upload stays yours. You let us store it, process it and send it to our AI providers only to run uncram for you, as the privacy policy describes. Only add material you have the right to use for your own study, such as what your course gave you, and don't add anything illegal or anyone else's private information.

Some practice problems come straight from your material, and the rest, along with the study guide, flashcards, grades and answers to your questions, are written by AI from it. We check what we can (problems with one right answer are solved a second time before you see them), but AI can still be wrong, and the exam-day forecast is an estimate, not a promise of a grade. If something matters, check it against your course or ask your instructor.

• Follow your school's rules on academic integrity. Don't use uncram during an exam or for graded work where it isn't allowed.
• Don't try to get around plans, payments or the limits on how fast requests can be sent, and don't overload, scrape or break into uncram.
• Don't use uncram to break the law or anyone else's rights.

We can suspend or close an account that breaks these terms. Where we can, we'll tell you why first.

• Free. One exam of your own, with its study guide, flashcards and questions about your course, and your first 25 practice problems. The sample exam is always free.
• Exam pass, $7.99 once. Unlimited practice, and adding files and rebuilding, for one exam until 2 days after its date. However close the exam, a pass lasts at least 3 days, and at most 4 months from when you buy it. If you change the exam's date before exam day, the pass moves with it; from exam day on, its end is fixed. A pass can't be bought once its exam day is over. Nothing renews.
• Plus, $11.99 a month. Unlimited practice on every exam you add. It renews every month until you cancel. You can cancel anytime from Manage billing in the app's plans sheet; Plus keeps going to the end of the month you've paid for, then stops.
• A pass counts toward Plus. If you move to Plus within 14 days of buying an exam pass, what you paid for the pass comes off your first month of Plus, up to the price of a month. Each pass counts once.

Prices are in US dollars and include tax. Checkout is by Stripe, and Link, Stripe's payment service, is the merchant of record: Link sells you the plan, charges you, handles sales tax and VAT, sends your receipts and answers billing questions, and its terms apply to the purchase too. If a price changes, the new price is for new purchases; a Plus subscription that's already running keeps its price.

• Not for you? Email support@uncram.io within 7 days of paying, for a pass or for Plus, and we'll refund it in full.
• If building your exam fails. If the first build of an exam with a pass fails, and none has finished since, you can refund the pass yourself on the exam's setup page, within 7 days of buying it.
• Without asking. We refund a pass automatically when you're charged twice, when Plus already covers that exam, when the exam day is over before the payment goes through, and when you discard a new exam before it's built.
• A pass that's already counted toward Plus can't be refunded on its own. A refund or a dispute of a Plus payment in full ends Plus straight away.
• Refunds go back to how you paid. Your bank can take a few days to show them.

Deleting your account cancels Plus straight away, without a refund for the rest of the month, and refunds a pass for an exam that was never built.

uncram is new and will change: features may be added, changed or removed. If we change these terms, we'll update the date at the top, and if a change matters we'll tell you in the app or by email before it applies. Using uncram after that means you accept the new terms.

We work hard to make uncram useful and keep it running, but it's provided as it is and as available, without warranties of any kind, as far as the law allows. We don't promise any grade, that the material is free of mistakes, or that uncram will always be available.

As far as the law allows, uncram isn't liable for indirect or consequential losses, such as a lower grade or lost data, and our total liability to you for any claim is limited to what you paid us in the 12 months before it. Some places don't allow these limits, so they may not all apply to you. Nothing here takes away rights you have as a consumer that can't be waived.

These terms are governed by the laws of the State of Wisconsin, USA, without regard to its conflict-of-laws rules, and any dispute will be handled by the courts located in Wisconsin, unless the law where you live says otherwise.

Questions about these terms, a refund, or anything else: support@uncram.io.